Collection and processing of your personal data
We only collect and process your personal data if:
What types of personal data we handle
We collect and process the personal data that you provide when interacting with us, either online or via email, phone or post. Such personal data may include the following:
How we use your personal data
We may use the personal data we collect and process about you in order to:
Personal data sharing and transferring
We will not share your personal data with anyone else unless you agree to this, or such sharing is necessary to fulfil our contract with you, or we are legally allowed or required to do so. Moreover, your personal data will only be shared with selected organisations which comply with our security procedures and policies.
Organisations we may share your personal data with include:
Some of those organisations may be based in a country outside the European Economic Area or where different data privacy laws apply. We will only transfer your personal data to that country if they ensure an adequate level of protection of your rights and freedoms, or you have given us your consent, or that organisation is contractually bound to meet European Economic Area data protection law.
We will not sell your personal data to anyone.
Personal data protection and storage
We handle your personal data in accordance with adequate and reasonable procedures and technologies in order to maintain and protect its security, availability, confidentiality and integrity, and prevent its unlawful or unauthorised processing, accidental loss or damage, from its collection until its destruction.
Where personal data is transmitted across the internet, it will be encrypted.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of your personal data, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Personal data disposal and retention
We will only keep your personal data for as long as it is needed for the purposes for which it was collected and we will remove from our systems all personal data which is no longer required.
We will only retain your personal data after this time where we are required to do so, in order to meet a regulatory or legal obligation.
You have the right at any time and free of charge to access your personal data in the following ways:
How to contact us
For the purposes of data protection legislation, COLLINSON SERVICE SOLUTIONS LIMITED, a Collinson Group Ltd company, registered in England and Wales with company number 02474708 and offices in Cutlers Exchange, 123 Houndsditch, London, EC3A 7BU, United Kingdom is the data controller.
Data Protection Officer
If you are unsatisfied with our response, you can contact the Information Commissioner’s Office (ICO). Further information can be found at https://ico.org.uk/.
Changes to our policy